Penfield Recreation
1985 Baird Road
Penfield, NY 14526

Office Hours
Monday - Friday
9:00 AM - 5:00 PM



How do I register for a program?
Can I create my own user name and password to register on-line?
I can't remember my username/password to register on-line.
Do I need to be a resident to register for a program?
What form of payment do you accept?
I was not satisfied with the program I attended. Can I get my money back?
Can I receive a refund for a class I registered for that has not yet started?
Can I transfer to another class?
I plan on signing up for a two-week program, but will miss the first week. Can I pay only for one week?
Why was I put on the waiting list? When I called the office yesterday there were 4 openings in the program.
Why was my payment (check, cash and/or credit card) not applied toward the class when I was put on the wait list?
Can you hold a spot in a program for me?
How can I see if there is space left in a program?
Can I fax/email a registration form in or register over the phone?
How can I reserve a park shelter or lodge?
Can I rent a lodge for part of a day?
How can I tell what dates are available to rent one of the lodges/shelters?
Can I use a room at the Community Center?
How do I reserve a baseball/multi-use field?
When does the next seasonal program brochure come out?












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